How To Write Great Project Status Updates
Leonardo Federico · July 17th, 2020
If you've read this blog before, you know how many times I've talked about the idea of context building. In an essay wrote last year, I said… Continue
Good Business Writing Is About Logic, Not Words
Leonardo Federico · July 17th, 2020
Today it's almost obvious to state that good written communication creates a business advantage. I've probably read more articles on written… Continue
The Weekly CEO Update
Leonardo Federico · July 8th, 2020
Most startups are a hot mess. Once an organization achieves a basic level of product-market fit, chaos dominates everywhere, and the single… Continue
Internal Communication For Effective Customer Success Teams
Leonardo Federico · June 14th, 2020
If I had to pick one team for which internal communication matters more than any other, that team would be Customer Success. A huge part of… Continue
The Three Speeds of Communication
Leonardo Federico · May 29th, 2020
Effective communication has three speeds. These speeds must all exist in separate forms. Different products suit different velocities. There… Continue