How To Write Great Project Status Updates
If you've read this blog before, you know how many times I've talked about the idea of context building. In an essay wrote last year, I said… Continue
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“Strategic change doesn't just start at the top. It starts with your calendar”
Andy Grove
CEO and Founder, Intel
If you've read this blog before, you know how many times I've talked about the idea of context building. In an essay wrote last year, I said… Continue
Today it's almost obvious to state that good written communication creates a business advantage. I've probably read more articles on written… Continue
Most startups are a hot mess. Once an organization achieves a basic level of product-market fit, chaos dominates everywhere, and the single… Continue
If I had to pick one team for which internal communication matters more than any other, that team would be Customer Success. A huge part of… Continue
Effective communication has three speeds. These speeds must all exist in separate forms. Different products suit different velocities. There… Continue