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Introducing tags: better categorize your org's knowledge

We’ve heard that the structure for our Streams was a bit too strict and lacked flexibility for content. So I'm glad to introduce you to tags.

Tags on post's card

With tags, you won’t just make your posts immediately recognizable to your audience with a label highly visible from the card itself, but the system will automatically create a separate, independent page for each of your tags. From that page, any user that is part of the workspace can see a filtered view for all the posts that contain the same tag.

In other words, posts with the same tag will be unified under the same #tags pages regardless of the streams where they were initially shared to.

Tag page in Pulse

Let’s make a more practical example. The “#Weekly Standup” tag will not just show up a weekly recap from the product squad, but also from all other squads (under the same workspace) who are using the same tag in their post.

This will give you a much deeper understanding of what’s being discussed and shared on other streams and will become much more powerful as you start to develop internal cross-teams conventions for tags around #customers, #geographies, #topics, #activities, #rituals, and much more.

Imagine you click on #customerXYZ and you see a chronological list of posts where that customer has been mentioned. From notes shared in the Product stream where PMs discussed features requested by that customer, to updates/reports in the Customer Support and CS streams, to (probably in the Sales stream) the demos recordings and conversations that brought that customer in.

In short, tags are an incredibly effective way to organize hierarchies and information and create a shared, holistic view of what's happening across your entire organization.

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